Safaricom has acknowledged the failure of its mobile payment service, M-Pesa PayBill.
Safaricom has confirmed that there are technical faults in its payment service 'M-Pesa Paybill' since Monday 22nd Jan.
M-PESA, owned by Safaricom, has been experiencing an outage, primarily affecting its paybill services and bank-to-M-PESA transfers.
"We experienced service intermittence with PayBill payments that resulted in some transactions not being completed on M-Pesa," the Telco said in a statement. " ...
After widespread complaints regarding the Pay Bill services, telecommunications provider Safaricom has officially acknowledged encountering issues with the ...
Safaricom customers experienced delayed transactions, while others did not get any feedback to show completion of transactions. Safaricom apologised.
Problem to Mpesa has made it impossible for Kenyans to buy KPlC tokens via the mobile money platform. Other 3rd party services affected too.
After announcing in an earlier notification that it had fixed the outage, Safaricom issued a second notification indicating that the intermittent connectivity ...