KPLC

Oops! Bought the Wrong KPLC Tokens? Here's How to Fix It

Accidentally bought tokens for the wrong meter? Don't panic! Learn how to reverse those KPLC prepaid tokens hassle-free.

Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience, especially when you're in urgent need of electricity. The Kenya Power and Lighting Company (KPLC) understands this common mishap and provides a solution to help customers rectify their mistake. If you find yourself in this predicament, fret not! KPLC offers a straightforward process to reverse those mistakenly purchased tokens. By following their guidelines and providing the necessary details, you can easily transfer the tokens to the correct meter number.

To reverse KPLC prepaid tokens bought for the wrong meter, you will need to contact the KPLC customer care team immediately. They will assist you in initiating the reversal process and ensure that the tokens are correctly allocated. It's crucial to act swiftly to avoid any inconvenience and ensure that your electricity supply remains uninterrupted. Remember, mistakes happen, but with KPLC's efficient support, fixing them is a breeze.

In conclusion, if you ever find yourself in the frustrating situation of buying KPLC prepaid tokens for the wrong meter, don't panic. Simply reach out to KPLC's customer service, follow their instructions, and get those tokens reversed in no time. Stay calm and let KPLC guide you through the process with ease.